A Few Tips for Businesses

Making things just that little bit better
5 Key Concepts An NGO Leader Must Master

5 Key Concepts An NGO Leader Must Master

Non-governmental organizations have neither the intentions nor the structure of a traditional for-profit business, yet a common mistake is for their leaders to treat it as such. NGOs exist to mend the problems that governments leave by the way side, so as such their...

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6 Steps to Giving Constructive Criticism

6 Steps to Giving Constructive Criticism

Exploring the methodology of using IDEALS to be successful when giving constructive feedback to your employees. Constructive criticism is difficult. You have to find a balance between giving feedback that is too soft and makes no impact at all and feedback that is so...

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If Your Leaders Were a Football Team…

If Your Leaders Were a Football Team…

Could They Have a Winning Season? IMAGINE that your company's executives, managers and supervisors are a football team.   Every week they go out on the field against opposing teams. They know the rules. They've been assigned their positions. Each player does her...

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PEOPLE and PROFIT: The Customer-Centric Way

HOW A BUSINESS DELIVERS THE "WOW" FACTOR What if everything about your business was seamlessly aligned to give your customers their PERFECT experience of your product or service? Would that make your customers more loyal? More likely to come back and buy again? More...

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Do You Want My Business?  Then SHOW ME!

Do You Want My Business? Then SHOW ME!

HOW A BUSINESS DELIVERS THE "WOW" FACTOR What if everything about your business was seamlessly aligned to give your customers their PERFECT experience of your product or service? Would that make your customers more loyal? More likely to come back and buy again? More...

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