by Karen Maskall | Aug 16, 2019 | Biz Tips
Non-governmental organizations have neither the intentions nor the structure of a traditional for-profit business, yet a common mistake is for their leaders to treat it as such. NGOs exist to mend the problems that governments leave by the way side, so as such their...
by Karen Maskall | May 13, 2019 | Biz Tips
Exploring the methodology of using IDEALS to be successful when giving constructive feedback to your employees. Constructive criticism is difficult. You have to find a balance between giving feedback that is too soft and makes no impact at all and feedback that is so...
by Pamela Ostrom | Feb 9, 2019 | Biz Tips
There’s Vision…and there’s vision It’s become common practice for executives to articulate a vision for their organizations as a whole (along with mission, values, strategy and the brand proposition) and also for major divisions within large...
by Pamela Ostrom | Feb 9, 2019 | Biz Tips
Could They Have a Winning Season? IMAGINE that your company’s executives, managers and supervisors are a football team. Every week they go out on the field against opposing teams. They know the rules. They’ve been assigned their positions. Each...
by Pamela Ostrom | Feb 6, 2019 | Biz Tips
HOW A BUSINESS DELIVERS THE “WOW” FACTOR What if everything about your business was seamlessly aligned to give your customers their PERFECT experience of your product or service? Would that make your customers more loyal? More likely to come back and buy...
by Pamela Ostrom | Feb 4, 2019 | Biz Tips
HOW MANY CUSTOMERS HAVE YOU TURNED AWAY TODAY without even knowing it? How much business have you lost because you made it harder than it has to be for people to use your products or ask you a question? There are many times when I wish that I could ask the executives...
