A Few Tips for Businesses
Making things just that little bit better
5 Key Concepts An NGO Leader Must Master
Non-governmental organizations have neither the intentions nor the structure of a traditional for-profit business, yet a common mistake is for their leaders to treat it as such. NGOs exist to mend the problems that governments leave by the way side, so as such their...
6 Steps to Giving Constructive Criticism
Exploring the methodology of using IDEALS to be successful when giving constructive feedback to your employees. Constructive criticism is difficult. You have to find a balance between giving feedback that is too soft and makes no impact at all and feedback that is so...
V-v Leadership: “Secret Sauce” for Engagement and Results
There's Vision...and there's vision It's become common practice for executives to articulate a vision for their organizations as a whole (along with mission, values, strategy and the brand proposition) and also for major divisions within large organizations. We can...
If Your Leaders Were a Football Team…
Could They Have a Winning Season? IMAGINE that your company's executives, managers and supervisors are a football team. Every week they go out on the field against opposing teams. They know the rules. They've been assigned their positions. Each player does her...
PEOPLE and PROFIT: The Customer-Centric Way
HOW A BUSINESS DELIVERS THE "WOW" FACTOR What if everything about your business was seamlessly aligned to give your customers their PERFECT experience of your product or service? Would that make your customers more loyal? More likely to come back and buy again? More...
Do You Want My Business? Then SHOW ME!
HOW MANY CUSTOMERS HAVE YOU TURNED AWAY TODAY without even knowing it? How much business have you lost because you made it harder than it has to be for people to use your products or ask you a question? There are many times when I wish that I could ask the executives...
Talent Management 101: The basics STILL count
Here's a pop quiz for managers. Rank the following thirteen factors in order of importance to the people who work for you: Work with people who treat me with respect Interesting work Being recognized for doing good work Having opportunities to develop my skills...
Bridging the Leadership Gap: How to be an effective manager
MANAGEMENT and LEADERSHIP Some people are good managers, even great managers, but they aren’t good leaders. Why? Because management is about things and leadership is about people. Management is organizing and directing systems, processes and workflow. Management...
Stress: The Wrong Job Can Lead to Serious Health Problems
Work comes with stress. Sometimes that stress is a short term symptom related to a high-profile project or anxiety over recent changes. However, those working in the wrong job can experience long term stress leading to serious health problems. Signs Of Stress in the...
Social Media for the Environment and Social Change
Technology and Constant Change We are living in a world that is being constantly changed by communication technology and the wide spread adoption of social media. Now everyone can have a voice that can be heard and a social movement can be launched from a computer,...